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Contact us

Complaints, corrections, privacy requests, security reports, press and anything else. Choose the topic and your message goes to the desk that handles it. A person reads every one.

Send us a message

It goes by email to the desk that handles it. Nothing you send here is stored on the site.

Read by our Operations Desk.

We reply here, and only about this message.

0 of 4000 characters, at least 20.

We send your message to our team by email through Resend, and email you a reference. The privacy notice says how long we keep correspondence.

Who reads what

  • A complaint about content or a listing: our Trust and Safety Desk. We respond as quickly as we can and try to find a solution. Said in the complaints policy.
  • A complaint about our service: our Trust and Safety Desk. We respond as quickly as we can and try to find a solution. Said in the complaints policy.
  • A correction to a report: our Editorial Desk. We respond within five working days. Said in the corrections log.
  • A privacy or data request: our Privacy Desk. We reply within one month, which we can extend by two further months for a complex request, and we tell you if we do. Said in the privacy notice.
  • A security report: our Security Desk.
  • Press or media enquiry: our Operations Desk.
  • Partnerships and sponsorship: our Operations Desk.
  • Something else: our Operations Desk.

You can also write to us by post: 99 Developers Ltd, 55 Queen's Gate, London SW7 5JW. For how complaints are handled, see complaints and reporting.