People
No tester has been named yet.
Crash tests start when one is. Every report will name who ran it, on which version and for how many hours. Our testers will hold no equity in any vendor we cover and will not accept a vendor's hospitality, hardware or consulting work. The code that computes scores cannot read billing or vendor records, and a build check enforces it.
Conflicts of interest
The rules everyone here works under
- 01
No tester may hold equity, options or any financial interest in a vendor we cover, or in a competitor of one.
- 02
No tester may accept hospitality, hardware, travel, consulting work or a paid speaking slot from a vendor we cover.
- 03
We buy our own accounts at list price. The invoices are part of the test record and are produced on request during a dispute.
- 04
No vendor receives advance notice of a result, a draft of a report, or a right of reply before publication. They get the same page everyone else gets, at the same moment.
- 05
Commercial staff have no write access to test reports, scores or reviews, and the scoring service has no credentials for the billing system.
- 06
Anyone joining from a vendor in this vertical is recused from testing that vendor for 24 months, and the recusal is noted on the reports they would otherwise have run.
The company
Who you are actually dealing with
- Registered entity
- Launch500 is a trading name of 99 Developers Ltd, registered in England and Wales, company number 17257492. Registered office: 55 Queen's Gate, London SW7 5JW.
- Contact
- General: hello@launch500.com
Corrections: corrections@launch500.com
A named human answers both. There is no support portal.
Why the testers are named
An unsigned review is an opinion nobody has to stand behind. Putting a name, a date and an hour count on every report means a vendor knows exactly who to argue with, and so do you. It also means our testers carry their record with them, which is a stronger incentive than any policy we could write.
Think one of these rules was broken?
Tell us, and tell us what you saw. We will investigate and publish the outcome in the corrections log regardless of what it says about us.