Contact
Contact us
Complaints, corrections, privacy requests, security reports, press and anything else. Choose the topic and your message goes to the desk that handles it. A person reads every one.
Who reads what
- A complaint about content or a listing: our Trust and Safety Desk. We respond as quickly as we can and try to find a solution. Where we say so
- A complaint about our service: our Trust and Safety Desk. We respond as quickly as we can and try to find a solution. Where we say so
- A correction to a report: our Editorial Desk. We respond within five working days. Where we say so
- A privacy or data request: our Privacy Desk. We reply within one month, which we can extend by two further months for a complex request, and we tell you if we do. Where we say so
- A security report: our Security Desk.
- Press or partnership: our Operations Desk.
- Something else: our Operations Desk.
You can also write to us by post: 99 Developers Ltd, 55 Queen's Gate, London SW7 5JW. For how complaints are handled, see complaints and reporting.