Pricing receipt
Help Scout pricing
Captured from helpscout.com on 28 September 2026. Every figure on this site traces back to a capture like this one.
Converted prices use rates of 29 Sept 2026.
Every figure on this site is recorded in pounds, including what we capture from vendors.
Cost at your size
Platform fees, seat minimums and the annual discount, applied to the plan you would actually be put on. Usage (runs, model spend, telephony) is billed separately by most vendors here and is listed under hidden costs below.
| Plan | Included | Overage | Per month |
|---|---|---|---|
| Freecheapest at 10 | 1 inbox and 1 docs site | – | $0 |
| Standard | Multiple inboxes, live chat and SMS, one basic SLA policy. Monthly price $30. | – | $250 |
| Plus | Advanced workflows, two advanced SLA policies, round robin routing. Monthly price $54. | – | $450 |
| Pro | Unlimited workflows and SLA policies, SSO and SAML, HIPAA, up to 50 light users. Monthly price $90. | – | $750 |
Figures are computed from our latest dated capture of Help Scout’s own pricing page. Where a tier is sales-gated we leave it blank rather than estimating. A guess dressed as a number is worse than an honest gap.
Change history
Every capture we hold
| Plan | Platform fee | Per seat | Min seats | Included | Overage |
|---|---|---|---|---|---|
| Free | – | $0 | – | 1 inbox and 1 docs site | – |
| Standard | – | $25 | – | Multiple inboxes, live chat and SMS, one basic SLA policy. Monthly price $30. | – |
| Plus | – | $45 | – | Advanced workflows, two advanced SLA policies, round robin routing. Monthly price $54. | – |
| Pro | – | $75 | – | Unlimited workflows and SLA policies, SSO and SAML, HIPAA, up to 50 light users. Monthly price $90. | – |
How we keep this current
A scheduled job diffs Help Scout’s pricing page and flags a change for a human to verify before it appears here. We do not publish an automated diff unchecked, one of our September corrections came from a vendor moving a number inside an image, which no diff would have caught.
Spotted a price we have wrong?
Send it with a dated link. Accepted pricing corrections earn the Receipts badge and go in the public log with your handle if you want it there.
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