Gorgias is a customer support platform for ecommerce brands that combines a helpdesk, chat, an FAQ and an AI agent which answers and automates support conversations.
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Gorgias is not Launch500 Tested
The seal needs all four of these, and it cannot be bought.
- Crash-testedNot on the bench yet
- Passed the benchNo result yet
- Enough verified reviewsFewer than four weighted reviews
- Users say it holds upNo published score
Crash Test · our own hands-on result
Not tested yet
Verified reviews · people who pay for it
Not yet tested
If Gorgias is tested it will face the same 5 scenarios as everything else in helpdesk and customer support ticketing software, and the report will name whoever ran it.
Added to the directory by us. This product has not launched on Launch500.
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What verified users say
No reviews yet
1 of 7 marks earned
Next: Claimed. Verify by email at the domain, a DNS record, or your identity provider.
- Listed
- Claimed
- Price on file
- Reviewed
- Crash-tested
- In contention
- Launch500 selected
Capabilities
We have not confirmed these capabilities ourselves yet, and each row says what we hold.
- Channels supported
- Not checked by us
- Collision detection
- Not checked by us
- SLA rules and escalation
- Not checked by us
- Publishes its 'resolved' definition
- Not checked by us
- Verified hard delete
- Not checked by us
- Free light agents
- Not checked by us
- SOC 2
- Not checked by us
- EU data residency
- Not checked by us
Pricing receipt
We have not captured Gorgias’s pricing page yet, so there is no receipt to show. We publish costs only from dated captures of the vendor’s own page, never from memory.
Their pricing pageWhere people go instead
